Adobe Lightroom Presets - Frequently Asked Questions – Love Lightroom Presets
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F.A.Q.

Q. HOW DO I GET MY PRESETS?

Q. HOW DO I INSTALL MY PRESETS?

Q. DO THESE PRESETS WORK ON MAC?

Q. WHAT VERSIONS OF LIGHTROOM DO THE PRESETS WORK WITH?

Q. WHAT FILE TYPES ARE SUPPORTED?

Q. WHAT IS A LIGHTROOM PRESET?

Q. WHY BUY PROFESSIONALLY AUTHORED PRESETS?

Q. CAN I USE THESE PRESETS COMMERCIALLY?

Q. WHO MADE THE LANDSCAPE PHOTOS ON THIS SITE?

Q. DO YOU OFFER A GUARANTEE?

Q. I'VE LOST MY PRESETS, WILL YOU REPLACE THEM?

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HOW DO I GET MY PRESETS?

All of our Lightroom Preset Packs are delivered by digital download. Once you have completed the checkout process you will be presented with a download link for each of your packs or bundles. The page looks like this:

As a backup, you will also receive an email that includes a download link for each of your preset packs - these are one time links that won't work if you downloaded from the checkout page above.

 

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HOW DO I INSTALL PRESETS INTO LIGHTROOM?

Installing presets to your copy of Lightroom is a straightforward process - we include a detailed instruction PDF (How-to-Install-Lightroom-Presets.pdf) in each download package, these instructions can also be found on this blog post

 

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DO THESE PRESETS WORK ON MAC?

They sure do! Our presets work on both Mac & Windows.

 

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WHAT VERSIONS OF LIGHTROOM DO THE PRESETS WORK WITH?

All of our presets work with Adobe Photoshop Lightroom versions 4, 5, 6 and the CC (Creative Cloud) edition.

As Lightroom has evolved certain tools have been added, such as the Radial Filter tool which appeared in version 5.  If, for example, a radial filter is used in a preset this feature won't work in version 4 but all other adjustments will be applied. 

 

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WHAT FILE TYPES ARE SUPPORTED?

All of our presets work with JPEG and RAW files.

Please note: In some instances results from JPEGs will be inferior to the identical RAW file. This has nothing to do with the presets, rather it is due to the limited picture information contained in a JPEG.  This will apply particularly to poorly exposed JPEGS or JPEG files with incorrect white balance - the camera has discarded all the additional image information when it wrote the JPEG file - sorry!

 

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WHAT IS A LIGHTROOM PRESET?

Fair question!  I've answered it on this blog post. 

 

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WHY SHOULD I BUY PROFESSIONALLY AUTHORED PRESETS?

There are many good reasons to purchase presets from a working photographer - I've detailed the answers in this blog post. 

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CAN I USE THESE PRESETS FOR MY OWN PROFESSIONAL / COMMERCIAL WORK?

You sure can.  BUT you may not on-sell, repackage, copy or otherwise rip-off our presets. This includes tweaking a few sliders and calling them your own. That would be some very bad karma.

 

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WHO TOOK THE LANDSCAPE PHOTOS ON YOUR SITE?

All of the landscape photography was taken by myself or my husband Todd. We are full time landscape photographers, based in New Zealand and the presets for sale here on Love Lightroom Presets were developed as part of our ongoing post-processing workflow.  You can check out more of our work at sisson.co.nz.

 

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DO YOU OFFER A GUARANTEE?

Yes we do. We are a small husband and wife team and we really take it upon ourselves to ensure that we deliver products that make our customers happy.  If you are seriously disappointed in our presets, within 30 days of purchase,  please email us and explain the issue. We would love the opportunity to try and remedy the problem or help you out, but if you just want your money back we will issue a refund. 

 

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WILL YOU REPLACE MY LOST PRESETS?

Computer melted down? Hard drive burst into flames? Dog eaten your presets folder? Don't fret, if you have some form of receipt of purchase we can replace your presets by email.  Of course backing up your presets is the best form of protection -  this short blog post shows you how to find and backup your presets 

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